“A Flight Attendant’s Final Call” first appeared in the Fall 2011 issue of Etc. Magazine, the official magazine of City College of San Francisco. This award-winning feature is a commemorative piece on former City College student Betty Ong, a flight attendant working aboard Flight 11, the first plane to crash into the World Trade Center on September 11, 2001. Ong was the first person to report a hijacking to air traffic control.